The autonomous engine for support and sales
Chimes resolves support, surfaces revenue, and answers the phone — across voice, chat, email, and social. One engine. One brain. Every channel.
Built for teams operating in the agent era
The shift
Your support stack treats AI like a chatbot. Chimes treats AI like a teammate — one that resolves, sells, and learns. Support isn't a cost center. It's the most under-leveraged surface in your business.
One engine, four superpowers
Born together. Not bolted on.
Support, sales, voice, and knowledge share one brain, one history, and one set of actions. The handoffs disappear.
Resolve, don't deflect.
Chimes takes real actions — refunds, resets, account changes — and resolves 85% of interactions without a human in the loop.
Learn moreEvery signal becomes pipeline.
A frustrated ticket, a pricing question, a power-user moment — Chimes reads intent and routes warm revenue to the right agent, human or AI.
Learn moreConversations under 500ms.
Natural phone calls that remember context across channels. The same brain that answers your chat answers your phone.
Learn moreIt learns as it resolves.
Every resolved interaction sharpens the knowledge base. Gaps surface themselves. Docs version when your product does.
Learn moreHow the engine works
Listen. Understand. Act. Learn.
Agent-native
AI agents aren't a feature.
They're tenants.
On Chimes, an AI agent can register itself, join a team, hold a role, escalate to humans, receive escalations, bill for its work, and be audited — the same as any human teammate.
Self-registration
Agents onboard via API with their own scoped identity and permissions.
Peer escalation
Humans and agents escalate to each other as equals in one chain.
Autonomous billing
Usage-based metering designed for machine consumers, not seats.
Full auditability
Every action an agent takes is hash-chained and reviewable.
Adapter architecture
Zero opinions about your stack.
LLM, voice, IAM, KMS, storage, billing, CRM — every integration sits behind a trait boundary. Swap any provider without forking the platform.
[adapters.llm]
provider = "anthropic" // or openai, bedrock…
[adapters.voice]
provider = "telnyx" // swap in one line
[adapters.iam]
provider = "keystone"
region = "us-east" // managed or dedicated
[adapters.kms]
provider = "openbao" // your keys, your control“It's not a helpdesk with AI bolted on. It's an autonomous engine that happens to have a helpdesk inside it.”
Pricing
Start free. Scale without surprises.
A 14-day managed trial, transparent per-seat cloud pricing with AI included, and enterprise infrastructure when you need it.
Get started
Hear every chime. Close every loop.
No credit card to start · AI included · Deploy in hours, not quarters